Terms of Service

Last Updated: September 22, 2023

Article 1 Purpose

These Terms of Service establish the rights, obligations, and other necessary provisions pertaining to the use of games and services provided by Mammossix Co., Ltd. (hereinafter "the Company") for both the Company and its users.

Article 2 Definition

The definitions of the terms used herein are as follows:

USER: A person who has obtained the rights to access all games and any other services provided by the Company, having agreed to these Terms of Service.
PLATFORM: All relevant programs and services with which users can download and install content through computers, mobile phones, tablets, hand-held consoles, consoles, or VR machines.
GAME SERVICE: The games and related services provided by the Company to its users through the platform.
CONTENT: All free and paid digital content (characters, game currency, items, etc.) provided by the Company to its users.
GUEST ID: A temporary account provided by the Company to its users for access with a simplified process without user identification.
LINKED ID or Account: An account from other social services that users can use to identify themselves and log in to game services.
ACCOUNT INFORMATION: All the account information including the personal information the user provided to the Company with regard to the account, device information, game usage history (character information, item, level, etc.), and payment history
POST: Any information or data, in the form of text, documents, images, audio, video, or a combination thereof, that a user uploads while using the game services
ACCOUNT DELETION: An act where users withdraw their membership from and terminate these Terms of Service with the Company regarding game services

Article 3 License

Users may access the services provided by Mammossix for individual, personal, and non-commercial purposes.

Mammossix provides its users with a limited, non-exclusive, non-transferable, and revocable license to use the Company's services (including game services and VR content) solely for personal, non-commercial, and recreational purposes. This is contingent on users complying with the terms outlined in these Terms of Service. Upon deletion of a user's account by Mammossix, all licenses granted by the Company relating to its content will be immediately terminated.

Unless explicitly permitted by Mammossix in the signed agreement, users are prohibited from selling, duplicating, trading, exchanging, renting out, reverse engineering, disassembling, extracting source code from, translating, leasing, granting security access, transferring, publishing, assigning, or otherwise distributing any intellectual properties related to the services provided by the Company (including computer code and virtual content).

While Mammossix retains all rights pertaining to its intellectual properties, it permits their use only for personal and non-commercial purposes, such as fan art.

Article 4 Eligibilities

Users must be at least 13 years old to use the services provided by Mammossix. By accepting these Terms of Service, users guarantee the following:

They are at least 13 years old.
They have never been removed from or penalized on the platform before.
They are willing to comply with any relevant laws and these Terms of Service in order to access the services provided by Mammossix.
Users aged between 13 and 17 may access the platform only when their legal guardian reads and accepts these Terms of Service on their behalf. In doing so, the users and their legal guardians acknowledge and confirm that they have read, understood, and accepted these Terms of Service.
By using the platform, users acknowledge and accept that they are receiving non-returnable and non-revocable benefits and the Company is relying on the user's statement and acceptance regarding these Terms of Service to fulfill its obligations. Therefore, users shall acknowledge and accept that they forfeit all legal rights to nullify, withdraw from, or otherwise avoid complying with these Terms of Service.
If you are a legal guardian of a child aged between 13 and 17 intending to accept these Terms of Service on their behalf, you must understand that it is your full responsibility to ensure that your child complies with all the clauses of these Terms of Service including all possible financial commitments, responsibilities, as well as all disclaimers and waivers relating to legal protection provided by these Terms of Service. Also, you must agree and take any necessary actions (including providing additional documents or implementing these Terms of Service) to enforce and fulfill the aforementioned terms effectively. In other cases, by accepting these Terms of Service, you declare that you are at least 18 years old; have no issues accepting these Terms of Service, have read it thoroughly; and will comply without making any modifications.
If you are using this platform as a representative of an organization, you as the representative must accept and adhere to these Terms of Service.

Article 5 Rules Outside the Terms of Service

Any matters not defined in these Terms of Service and their interpretation are subject to individual service agreements, guidelines, and management policies specified by the Company as well as the Act on the Consumer Protection in Electronic Commerce, etc., Regulation of Standardized Contracts Act, Game Industry Promotion Act, Act on Promotion of Information and Communication Network Utilization and Information Protection, Contents Industry Promotion Act, Personal Information Protection Act, and other relevant laws or commercial practices.

Article 6 Formation of Service Use Contract

By downloading the games or using the content provided by Mammossix, users accept these Terms of Service and acknowledge that these Terms of Service are subject to change in the future.

Users are deemed to have accepted these Terms of Service by clicking the 'Accept' button when they initiate a game provided by the Company.

Article 7 Protection and Usage of Personal Information

Mammossix commits to protecting its users' personal information as required by relevant laws, and adheres to the Company's Privacy Policy for the protection and use of personal information.

However, Mammossix's Privacy Policy does not extend to external websites linked from the official Mammossix website.

Article 8 Restrictions on Use

Users are prohibited from carrying out the following actions, and should a user breach any of these terms, Mammossix reserves the right to impose restrictions, including account suspension and limitations on game usage, or delete any information (e.g., text, picture, and video) posted by the offending user.

Violating local, national, or international law;
Using the platform for an illegal purpose;
Illegally using other people’s information;
Infringing upon a third party’s rights by violating their intellectual property rights, encouraging others to do the same, or providing methods to do so;
Using the platform to harass, abuse, stalk, threaten, or defame another person or infringe upon or violate their rights in any other way;
Sharing, publishing, copying, or distributing content created by other users without permission (excluding authorized streaming);
Posting, uploading, or distributing illegal content that is defamatory, incorrect, unpleasant, insulting suggestive bullying threatening embarrassing repulsive; and any content deemed inappropriate by reasonable standards;
Acquiring, transferring, or trading cyber asset (ID, character, item, in-game currency, etc.) by abnormal methods;
Impersonating another user or falsely stating affiliation with another user;
Exploiting bugs found in the program provided by the Company;
Interrupting the security features of the platform: (i) Deactivating or bypassing the feature used to prevent or restrict using, printing, or copying content, (ii) reverse-engineering or otherwise discovering part of the platform's source code, including its SDK, unless such action is explicitly allowed by related laws;
Altering the information that exists in game services without authorization;
Uploading software code, routines, or instructions intended to disrupt or attempt to disrupt the platform's operation or users’ access to the platform, basic code, or hardware, including the following: (i) Uploading or distributing viruses, adware, spyware, worms, or other malicious code, (ii) forcing other users to view unwanted suggestions or advertisements; (iii) collecting personal information of other users or third parties without their permission, (iv) disrupting or stopping the network, equipment, or servers used to connect to or provide the platform or violating the rules, policies, or procedures to access such network, equipment, or servers;
Impersonating another person or organization, falsely claiming membership or identity, accessing another platform account without permission, or fraudulently using or forging the user's age or date of birth;
Uploading a post or sending email using a falsely claimed or forged identity of users, employees, or administrators of the Company;
Bypassing security or other features of the platform designed to restrict user activity on the platform or collecting, mining, accessing, or using user content from the platform in a manner not typically employed by users;
Accessing, searching, or using part or whole of the platform using an engine, software tool, agent, device, or mechanism (including robots, spam bots, spiders, crawlers, scrapers, or any other automated means or interfaces) or extracting data from the platform;
Decoding, reverse-engineering, decompiling, disassembling part or whole of the platform or client, or the software used to provide the client or platform, or approving, instructing, or encouraging a third party to do such actions;
Using, displaying, mirroring, framing, or utilizing to include the platform, the content provided by the platform (hereinafter "Content"), or parts or components of the platform using framing technologies (excludes instances where the Company provides means or methods to include part of the platform or Content);
Accessing, modifying, or using the undisclosed area of the platform, the computer systems and infrastructure of the Company, or the system used to provide technologies;
Attempting actions described in Article 9 below or helping or allowing other people to engage in the actions described in the same Article;

If users violate any of the items described above and cause economic losses or legal actions, the user is solely responsible for their action and the Company shall not be held responsible. Furthermore, if members engage in any of the aforementioned actions and incur damage to the Company, they shall be held responsible for compensating for such damages.

User are responsible for regularly checking and complying with these Terms of Service, the Company’s operational policies, and any notices related to the game service.

User are solely responsible for managing their account, computers, mobile devices, and other verification methods. The Company shall not be held responsible for any damage incurred by users' negligence in managing their account, computers, mobile devices, or other verification methods or giving access permission to a third party.

The Company may decide the concrete policies regarding each of the items described above and the user has the responsibility to comply with such policies.

1. Naming restrictions on in-game Content that can be named by the user including character names

2. Restrictions on the user's chat, including content and method

3. Restrictions on the user’s use of bulletin board or services

4. Restrictions on how the user plays in game services

5. Other items the Company acknowledges that it is necessary to provide game services or for their operation as long as such items do not infringe other users' essential rights to access game services

6. Policies to provide all services except game services

7. Policies to provide the services affiliated with external platforms

Article 9 Anti-Cheat

The Company aims to provide its users with positive user experiences. To achieve this, the Company strictly prohibits any form of cheating, hacking, account theft, or other unauthorized or fraudulent actions on its platform.

Article 10 Payment and Cancellation of Contract

The user may purchase paid Content depending on the Company's operational policy applied to the type of the terminal the user is using and because the payment policy may vary by the type of the terminal, there can be a price discrepancy on terminals.
The paid Content the user purchased within a game service can be downloaded and used on the terminal where the user downloaded and installed the game service.
Paid Content with its duration specified expires at the end of the duration. When the Company decides to discontinue one of its services, the duration of the paid service Content without specific duration will expire on the service's discontinuation date. The user may use the paid Content only on their account and cannot transfer, lease, or trade with a third party unless otherwise notified by the Company.
In principle, the price of the Content purchased by the user is charged according to the policies set by the corresponding mobile carrier or application store. The user must use the payment method specified by the relevant parties. The maximum amount that can be used to purchase items may be set and adjusted according to the policies of the Company, payment processing company, and/or the government.
The Company shall not be held responsible for any unauthorized transactions by a third party due to the user’s negligence to safely keep the password of the terminal or payment processing agency.
The paid Content purchased by the user can be canceled within 7 days from the date of transaction or the date of such Content becomes available. If the user decides to cancel it, the Company shall immediately retrieve or delete the paid Content from the user's account.
The user is restricted from canceling the paid Content that they purchased in the following cases. The Company shall notify its users which Content is restricted from cancellation before their purchase.

i) Items that become available or applied to the application immediately after the purchase

ii) Items that the user acquired through normal use of the application without payment

iii) Items acquired through in-game events

iv) Additional benefits of items that are supposed to provide those extra benefits

v) Bundled item that the user already used part of it

Vi) Capsule items or items based on probability, of which benefit is decided when they are opened or the opening of such item is visible to the user

Refunding depends on the refund policies of the payment processing agency corresponding to the operating system of the terminal used to access the service.
The paid Content the user acquired through in-game reward, internal event reward, or affiliated event reward and thus did not leave any transaction history cannot be refunded.
When the user requests a cancellation or refund, the Company obtains the user's consent to collect personal information through the Company’s customer center before proceeding with the request. This process can only be undertaken after the Company has obtained transaction history from the relevant payment processing agency or platform provider. During this process, the Company may contact the user using the contact information provided by the user to confirm the reason for a cancellation or refund and request additional proof as necessary.
The paid Content purchased on the platform by a minor without consent from their legal guardian may be canceled by the minor or their legal guardian. However, if the minor has purchased paid Content within the allowance set by their legal guardian or misrepresented their age to appear as an adult to the platform, the cancellation of the transaction may be restricted. The age of the purchaser is determined based on the name of the holder of the payment method (e.g., credit card) or the name associated with the payment device where the transaction was made. If the user requests the cancellation of a purchase made by a minor, they must submit a document that can prove that they are a minor or their legal guardian as necessary.
Payments made on the application must be done with the methods provided by the payment processing agency. For this reason, if there is a mistake in the course of the transaction, the user shall ask the payment processing agency for a refund in principle. However, when the policy or system of the payment processing agency allows, the Company may request the payment processing agency to execute the necessary refunding process.
Unless there is a defect in the paid content transferred as a gift, in principle, returns or refunds are not permissible. When a gift is found to be defective and requires a refund, the user who sent the gift will be refunded.
The Company will do its best to refund as soon as possible from the date it receives the documents required to process the refund from the user.

Article 11 Contract Termination and Amendment

1. The Company may restrict the user from accessing its services or remove the user from membership when one of the following occurs according to its policies on restrictions of use:

i) The user provides false information when signing up for services

ii) The user purposefully interrupts service operation

iii) The user steals someone else’s service ID and password

iv) The user sends a massive amount of information advertisement in order to destabilize or disrupt service operation

v) The user distributes a computer virus program that causes damage to the Company or its users

vi) The user engages in criminal activity by a reasonable standard

vii) The user promotes the use of an illegal program or distributes content related to it

viii) The user distributes a program, document, or other content which Mammossix deemed inappropriate

ix) The user violates any other service policies

2. If the user’s access privilege is restricted by the aforementioned Paragraph, the affected user cannot access the Company's services and cannot be refunded any of the content they purchased.

Article 12 Service Restrictions on Users

The Company may restrict its users from accessing its game services based on the following regulations. The concrete reasons for access restriction are determined by the operational policy of the corresponding game.

Penalties that the Company can apply:

Account suspension: Temporarily or permanently restricts the user from accessing their account
User restriction: Temporarily or permanently restricts the user from accessing the game service

If the user is restricted for reasons attributable to them, the Company does not compensate for their loss of transaction history, loss of accumulated points, or other issues caused by the restriction.

If the user incurs damage to the Company or a third party, they are responsible for the compensation.

The Company has the right to temporarily suspend the account in question before the investigation ends in the following situations:

The user’s account is hacked or reported to have been attacked by a hacker
The user is suspected of using an illegal program or engaging in illegal activity
When the Company deems it necessary to temporarily shut down the service accessibility of the user based on any of the items described here

Based on the regulations specified above, the Company shall extend the user’s service usage duration when after investigation, the user is determined not to violate any of the regulations. However, if the user is determined to violate any of the regulations specified above, their usage duration is not extended.

When the user did not violate any of the regulations specified above but their action negatively affected other users, the Company may restrict the user’s service accessibility based on that and if the user continuously violates the regulations, the Company may apply a severe penalty to that user.

If the Company applied a penalty to a user for a valid reason, it does not compensate for the user’s loss from the restriction or withdrawal of the contract. In addition, the Company does not compensate or refund for the remaining balance or duration of the paid content.

Article 13 Reason and Process of Access Restriction

The Company determines its operational policy by comprehensively considering the content, extent, frequency, and consequences of violations and the specific reasons and process of access restriction.

When imposing an access restriction, the Company notifies it on the game service screen or loading screen prior to it (for emergency measures, the Company can apply them first and notify later)

Reason for access restriction
Type and period of access restriction
How to appeal access restriction

Article 14 Appealing Process of Access Restriction

1. When the user does not agree to an access restriction, they may submit an appeal form to the Company via email or other similar method within 14 days of such a notice.

2. The Company shall respond to the appeal within 15 days from the date when it receives an appeal. If the Company is unable to respond to an appeal within 15 days, it notifies the user of the reason and further schedule for processing the appeal.

3. The Company has the right to take action according to the response it sends to the user.

Article 15 Company’s Responsibilities

The Company shall not take actions that are prohibited by related laws or these Terms of Service. It does its best to provide services to its users continuously and reliably.

The Company shall not neglect its responsibilities to protect its members’ personal information.

If the Company deems the opinion or complaint from the user reasonable, it shall immediately process the complaint in an appropriate process. However, if the Company is unable to immediately process the complaint, it must notify the reason and future schedule to the user.

Article 16 User’s Responsibilities

The user shall comply with the Terms of Service and other regulations and notices set by the Company. In addition, the user shall not take any actions that may interrupt the operation of the Company or damage the reputation of the Company.

The user must comply with Youth Protection Act and other related laws. The user will be subject to legal punishment if they violate any of the related laws.

The user is prohibited from engaging in business activities through the service without prior permission from the Company and shall bear full responsibility for any consequences arising from such business activities. If the user incurs damage to the Company while conducting business activities, the Company may request compensation through a legal process and restrict the user’s access to the service (including but not limited to account suspension and other restrictions regarding game usage).

Article 17 Service Use

If the Company is unable to launch its service due to business decisions or technical difficulties, it shall notify the delay on its main website or individual service website.

If the Company is unable to provide its service due to a national emergency, blackout, fault, or excessive traffic of the service equipment, it may restrict access to part or whole of the service or stop the service. However, in this case, the Company notifies the reason and duration of such an action on its main website.

The Company provides its services through an application dedicated to smart devices or the network. The user needs to download and install the application on their device and use the network to access its free or paid services.

For paid services, the user must pay the price specified by the service in order to gain access to it. If the user is downloading an application or using the service on the network, the mobile carrier may charge an additional fee for the usage.

For applications the user downloaded and installed or being serviced through the network, they are provided in forms fitting to the characteristics of individual smart devices or mobile carriers. When the user changes their smart device or phone number, or on a roaming service, part or whole of the content may become unavailable and the Company shall not be held responsible for that.

The Company may restrict the service usage time per service or user based on the related laws or government policies. If this happens, the Company shall not be held responsible for any loss or damage caused by these restrictions.

Article 18 Change or Discontinuation of Service

The Company may change its services for operational or technical reasons. The content of the change and the date of change will be announced on the content’s initial screen and the corresponding website. However, if there is an urgency such as a critical bug, defective server, or pressing security concern for which the Company has no time to notify before taking the necessary measures, the Company may notify what it did later on its website.

If the Company needs to discontinue all services due to market changes, technical necessities, a decrease in user preference for the service, or other business problems related to game design, operation, or emergency situations, it shall provide notice of such a fact 30 days prior to the termination of the services via the initial screen right after running the content, the official website, or in-game notification. When the Company discontinues one of its services, its members may not request a refund or compensation for the affected paid service’s remaining duration, paid items, or continued use of the affected service.

In each of the instances described below, the Company may restrict access to part or whole of its service or discontinue it.

Force majeure such as war, armed conflict, natural disaster, or national emergency
When the Company is unable to provide its services normally due to blackout, infrastructure failure, or unexpectedly high traffic
When the service is interrupted due to equipment maintenance or upgrade
When the service becomes unavailable due to the Company’s situation

The Company shall not be held responsible for the problems that arise from service alteration or discontinuation.

Article 19 Information Collection

The Company may store and archive all the communications made among its members in the forms of chat, in-game mails, and others. This information is retained within the Company. A third party may access this information only when such access is granted by law to resolve disputes between users, process user complaints, maintain order in the game, or improve game services.

When the Company or a third party is viewing the information based on Paragraph 1, the Company shall notify the reason for such access and range of disclosure to its users according to the law.

Article 20 Restoration Policy

If data is lost and it is not attributable to the Company, it makes efforts to restore the lost data as much as possible, as long as the written data can be confirmed, using a reasonable method.

If the user intentionally or accidentally uses game content or loses game data, the restoration may be restricted.

If the user's account is hacked due to negligence (such as disclosing account information or giving the device to a third party), the restoration may be restricted.

Article 21 Service for Testing Purposes

The Company provides services for testing purposes before officially commercializing a service. The participants, duration, and content of such test services will be separately notified on the corresponding service’s website.

The purposes of these unofficial services are to find bugs, prove marketability, and receive feedback. The Company shall not be held responsible for any internal service failures or disruption of service that may occur during the testing period.

The Company may alter, modify, supplement, or delete game data during the testing period to ensure the stability of the service. The Company has no responsibility to restore the data lost during the testing period. Furthermore, the in-game currency, character information, and other data used during the testing period will be deleted at the end of the test and they will not be restored.

The user must acknowledge that the Company may collect data during the testing period and use this information in the official service to enhance the quality of services provided.

Article 22 Notification to Users

The Company may provide notice to its users through its website, communities, in-game mail, or other means.

When the Company needs to communicate with all of its users, it can use a game service screen, loading screen, community websites, or popup window.

Article 23 Offered Advertisement

The Company may post advertisements in its game services regarding its service operation. Or, for members who opt in for commercial offerings, the Company may send advertising information via email, text message (LMS/SMS), or push notification. In this case, members opt out of such messages at any time, and the Company shall not send any further advertising content if the member chooses to opt out.

The banners or links within the services provided by the Company may redirect users to an advertisement or service provided by a third party.

Based on the clause above, if the user is redirected to an advertisement or service provided by a third party, these services are not affiliated with the Company. In this case, the Company does not guarantee their trustworthiness or reliability and will not be held responsible for any damage incurred to users. However, if the Company facilitates such damage by intention or gross negligence, or neglects its responsibilities to prevent possible damage, it may be held responsible for the damage.

Article 24 Ownership of Copyright

The copyrights of content created by the Company for game services, along with other intellectual property rights, are owned by the Company, and the Company grants users a license only to use these rights in relation to the use of its game services, subject to the conditions set by the Company.

Users may not use information acquired through the Company's game services, where such information's intellectual property rights are owned by its provider, or allow third-party access to it for purposes listed below without prior permission from the owner.

Using them for commercial purposes, which includes duplicating, transferring, publishing, distributing, broadcasting and so forth
Using them for purposes prohibited by these Terms of Service or the Company’s policy

The user shall delete the game client and other game-related content immediately after they lose the license to use the game service granted by these Terms of Service.

The Company allows the user to use the chat texts, images, sounds, and other data and information (hereinafter "User Content") shown in the game or uploaded or transferred by the users while using the game client or service in the following methods as long as the following conditions are met.

Usage, edit, format alternation, and other alternation of the User Content (announce, duplicate, perform, transfer, distribute, broadcast, create derivatives, or using them in any form is possible, there is no limit on duration and location)
The User Content cannot be sold, leased, or transferred for commercial purposes without consent from the creator

If the Company deems that the posts or content created and registered by users through the game service violate these Terms of Service, it can delete or refuse to register those posts or content without prior notice.

Users whose interests are infringed by the information posted on bulletin boards run by the Company may request the Company to delete the information or post a statement refuting the information. In this case, the Company takes action as quickly as possible and notifies the requester.

This article is effective as long as the Company provides game services and even after the user withdraws their membership.

Article 25 Compensation

If the user violates these Terms of Service and consequently incurs damage to the Company, the user must compensate for the damages they caused. However, if there is a cause attributable to the Company, it will share its responsibility.

If a third party initiates a lawsuit, demands compensation, or appeals against the Company due to the user's illegal activities or violation of these Terms of Service while using the Company's services, the user must exempt the Company from liabilities. If the user fails to do so, they are obligated to compensate for any damages that they have caused to the Company as a result of their actions. However, if the cause is attributable to the Company, it will share its responsibility.

The Company shall not be held responsible for the issues related to any free services provided by the Company and any damage thereof. However, exceptions are made if there is damage due to the Company’s negligence or gross negligence.

Article 26 Indemnity

1) The Company shall not be held responsible for not being able to provide services due to force majeure including war, armed conflict, natural disaster, urgency, or technical defects that cannot be overcome with current technologies.

2) The Company shall not be held responsible for the discontinuation of game service, disability to use, and termination of contract caused by the user.

3) The Company shall not be held responsible for service interruption caused by a mobile carrier's failure to provide its service, unless there is intentional misconduct or gross negligence on the part of the Company.

4) The Company shall not be held responsible for service interruption due to equipment maintenance, replacement, scheduled maintenance, or construction that are beyond the Company's control, unless there is intentional misconduct or gross negligence on the part of the Company.

5) The Company shall not be held responsible for problems attributable to the user’s computer, mobile device, VR device and network environment, unless there is intentional misconduct or gross negligence on the part of the Company.

6) The Company shall not be held responsible for the reliability or accuracy of the information, data, and facts posted or transferred within the game service or website by the user or a third party unless there is intent or gross negligence on the part of the Company.

7) The Company has no responsibilities to intervene or compensate for any disputes arising from the game service between a user and a third party or among users.

8) The Company shall not be held responsible for compensation for the game services provided by the Company for free unless there is intent or gross negligence on the part of the Company.

9) Parts of this game service may be provided through a game service offered by another company. The Company shall not be held responsible for any damages incurred through the use of a game service provided by another company, unless there is intent or gross negligence on the part of the Company.

10) The Company shall not be held responsible for the user not achieving their expected results in terms of character, XP, and item or losing any of them during gameplay. The Company is also not held responsible for any damage incurred by the user's choice during gameplay unless there is intent or gross negligence on the part of the Company.

11) The Company shall not be held responsible for the loss of the cyber asset (game money), rank, XP of the user unless there is intent or gross negligence on the part of the Company.

12) The Company shall not be held responsible for any damage incurred by the malfunction of the user's computer or the user's failure to provide accurate contact information, including personal information and email address, unless there is intentional misconduct or gross negligence on the part of the Company.

13) The Company may restrict the service usage time per service or user based on the related laws or government policies. If this happens, the Company shall not be held responsible for any loss or damage caused by these restrictions.

14) The Company shall not be held responsible for any damage or unwanted transaction made by a third party caused by the user not properly managing their password or verification methods or not paying enough attention to prevent ID stealing, fraud, or forging. However, if there is an intention or gross negligence on the part of the Company, the above does not apply.

15) The Company shall not be held responsible for any partial or total service failure caused by the user changing their mobile device, phone number, OS version, or switching to a different roaming service or mobile carrier. However, if there is an intention or gross negligence on the part of the Company, the above does not apply.

16) The Company shall not be held responsible for any content or account information deleted by the user. However, if there is an intention or gross negligence on the part of the Company, the above does not apply.

17) The Company shall not be held responsible for any damage incurred while the user is logged as a guest. However, if there is an intention or gross negligence on the part of the Company, the above does not apply.

Article 27 Jurisdiction and Governing Law

1) If any matters not specified in these Terms of Service are covered by applicable law, the provisions of such law shall take precedence over these Terms of Service.

2) Members who use the Company's other paid content service shall comply with the terms and policy set by the Company separately.

3) Unless subjected to the principles of the International Court of Justice, this contract is governed by and interpreted as per the laws of the Republic of Korea. The user must acknowledge that any claims or legal actions taken against Mammossix are subject to Korean law. The arbitral award is permanent and legally binding to both parties. If for any reason the aforementioned award cannot be applied to a certain dispute, both parties agree that such dispute shall be presented to a court in the Republic of Korea. Regardless of mediation or judicial decisions, members shall agree that they forfeit their rights to contest personal jurisdiction and/or any disputes arising from taking legal processes in a court of an inconvenient country.

According to the related laws and regulations, both parties, regardless of mediation or judicial decisions, confirm that all mediation process must proceed on an individual basis, not as part of a group or as a representative of a group.